Running a small business is no small job — and replying to every WhatsApp, email, or website message can be overwhelming. That’s where a simple AI chatbot can make a big difference.
You don’t need a fancy system or complicated tech. Even a basic chatbot can:
- Answer common questions (pricing, availability, delivery info) instantly
- Collect customer details like name, phone number, and order needs
- Book appointments or orders without you lifting a finger
- Qualify leads so you only follow up with serious enquiries
It’s like hiring an assistant who works 24/7, never forgets a question, and doesn’t take breaks.
For SMEs, this means fewer missed opportunities, faster response times, and more time to focus on growing the business — not just managing admin work.
And with tools like WhatsApp Cloud API, Crisp, or HubSpot, setting one up is easier (and cheaper) than you might think.
In short? A small chatbot can make a big impact.
